Privacy for athletes
The short version, for you. Last updated: 10 November 2026
This page explains what Train Wizard keeps about you, who can see it, and how to get rid of it. Train Wizard is run by Limitless Garage Doors & Gates Pty Ltd, a company in Queensland, and it looks after your information. If anything here doesn't make sense, ask your parent or guardian, or email us.
What we keep
- Your name, email address and date of birth.
- Your training: the sessions you do, and your quiz answers (like your sport, position and what gym you can use).
- Your daily check-ins: how you slept, how sore you are, your mood and how much water you've had.
- Your height and weight.
- The teams and groups you're in.
Check-ins, height and weight are about your health, so we only keep them once someone says yes (see below). Heart rate from Apple Health stays on your phone. We never get it.
What we never do
- We never sell anything about you.
- We don't show you ads, and we don't use your information for ads.
- There's no messaging in Train Wizard and no public profile.
Who can see it
- Your parent can see your check-ins. Your linked parent or guardian sees your daily check-ins, height and weight, the sessions you do and your teams.
- If you're under 15, the link to your parent stays until you turn 15. From 15, you or your parent can remove it.
- Your coach sees the sessions you do, not your check-ins.
- People in your team see your display name and how many sessions you've done.
- A few people at Train Wizard can look, but only to help you or fix a problem.
Saying yes
If you're under 15, your parent or guardian says yes on My family in Train Wizard. Until they do, your check-ins stay on your phone. If you're 15 or over, you can say yes yourself by ticking the box at your first check-in. You can change your mind later.
Where it's kept
In our database (Supabase), which is in Sydney, Australia. Some of the other companies that help us run Train Wizard are in the United States. We pick companies that look after information carefully.
Deleting it
- Delete your account any time: Profile, then Delete my account. Everything is gone 30 days later (sign in before then if you change your mind).
- Or email hello@trainwizard.com.au and ask us to delete it.
- You can also ask to see what we keep, or to fix something that's wrong. In Settings, Download my data gives you a copy.
- If you don't use Train Wizard for 2 years, we email you, then delete your account. Test accounts are deleted 30 days after they were last used.
Worried about something?
- Tell a parent, guardian, coach or teacher you trust.
- Email us at hello@trainwizard.com.au. We read every email.
- Kids Helpline: call 1800 55 1800, any time, free.
- If something online is making you feel unsafe, you can report it to the eSafety Commissioner at esafety.gov.au.
The full version, for parents and anyone who wants all the detail, is our Privacy Policy.
© 2026 Limitless Garage Doors & Gates Pty Ltd · ABN 36 681 742 567